Teledyne Marine has announced the opening of a Vehicle Service Centre for Remotely Operated Vehicles (ROVs) and Unmanned Surface Vehicles (USVs) at the Teledyne Reson office in Slangerup, Denmark. The expanded facility in Slangerup will support the large number of LBVs, vLBVs, and Z-Boats throughout Europe.
Customers of Teledyne SeaBotix and Teledyne Oceanscience will now have the option to have their ROVs and USVs repaired, refurbished and tested within Europe. Local service will eliminate the need to ship vehicles back to the United States, saving significant time, effort, and money.
The Service Centre will feature:
- Help Desk – Current ROV and USV users will have email access to a pool of support engineers and technicians to assist with any vehicle questions or issues
- Repairs – Vehicles can be shipped to Teledyne Reson in Slangerup, Denmark for service. A formal RMA number will be required before shipment to the Service Centre, which will allow for tracking of the repair.
- Vehicle Upgrading, Testing and Ballasting: – Upgrades and configuration changes can be performed within the Service Centre.
- Rental and Technical Assistance: – The Service Team is also available for demonstration or technical assistance for installations and acceptance trials.