Following customer demand and strengthened by feedback from its global drone reseller network, Atmos is introducing Atoms Service Centers that will enable its global Marlyn user base to get their Atmos products serviced, maintained and repaired locally.
The Atmos Service Center has been developed with the goal of maximizing uptime and decreasing downtime. The initiative was created in response to requests from customers to provide local maintenance and service.
“Our customers need to know we’ve got their back in case something happens” said Ruud Knoops, CEO of Atmos. “As we all know, the operations of our customer’s projects depend heavily on accurate and up-to-date geospatial data. This means that our customer wants to provide continuous operations for their clients and reduce downtime to the minimum. In order to reduce downtime, it is crucial that our customers get their regular maintenance and service locally, including repairs in case of an unfortunate event. In order to allow our distributors to perform maintenance and service locally, we have developed the Atmos Service Center.”